Apple will begin selling authorized parts and tools to customers who want to complete their own iPhone 12 and iPhone 13 repairs at home.
Dubbed Self Service Repair, the program will launch in early 2022 in the U.S. and expand to other countries throughout the year.
To begin, the tech giant will limit Self Service Repair to its two most recent iPhone models — the 12 and 13 — and their most common fixes, such as screen damage, battery life, and camera issues. Eventually, it will offer parts and tools for Mac computers.
“In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we’re providing an option for those who wish to complete their own repairs,” Chief Operating Officer Jeff Williams said.
After reviewing Apple’s official repair manual, customers will be able to order over 200 individual parts and tools on a dedicated Self Service Repair website. Once the repair is completed, used parts can be returned to Apple for store credit.
The option to complete at-home repairs — effectively becoming your own Apple Genius Bar — is certainly a plus for those who might not have convenient access to an Apple store, an Authorized Apple Service Provider, or an Independent Repair Provider.
It goes without saying that only those competent enough to make electronic repairs should use Apple’s new service — still, I’m sure we’re in for many hilarious “Oops, I tried it at home” horror stories in just a few months.
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Author: Alexandra Pauly